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Livelink

Introduction

Livelink

Livelink is state-of-the-art web-based Document and Information Management software for saving, storing, sharing and archiving of documents and making them available.

Livelink meets the generally recognized international standards and requirements (ISO 15489, MoREQ).

Key advantages:

  • It can be used by an unlimited number of users
  • It is aimed at document management
  • It enables the management of both paper and digital documents, irrespective of their format
  • The software functionality meets the requirements set out in the legislation of the Republic of Estonia and in international standards
  • It is interfaced with a number of other information systems (Oracle, SAP, Microsoft, Lotus Notes)
  • Development tools for providing client-specific development
  • Creating flexible workflows
  • Event audits and event logs
  • Standard modules for additional needs

According to Gartner Consulting, OpenText Livelink is the leading Information and Document management software in terms of vision, realization and sustainability. Livelink is the most widely used solution in the world on the Estonian market.

Key Features

Document Management

  • Storing various types of files and objects (documents, folders)
  • Description of document meta-information according to he company’s needs
  • Document version control features:
  • - - document version rollback
  • - - setting the number of document versions stored in the system
  • - - document lock to avoid overwriting and deleting documents
  • Reserving documents for certain changes
  • Links to different objects (documents, folders)
  • Audit trail
  • Restricting access to documents
  • 9-level access system
Livelink


Search

  • File format indexing and search (HTML, PDF, XML, DXD, PowerPoint, Word, Excel etc)
  • Search according to object characteristics, e.g. metadata fields
  • Saving queries
  • Saving search

Workflows

  • Defining role-based steps involved in a business process
  • Adding sub-workflows
  • Inclusion of objects in the workflow
  • Defining the timeline for the stages in a business process
  • Managing the steps according to the set conditions
  • Viewing the information (comments, documents) added in the workflow steps
  • Defining users and user groups involved in workflow
  • Monitoring the workflow process
Livelink

Notifications

  • Users can order notifications of the following events:
  • - - Adding new objects (news, topics, replies etc)
  • - - Adding a user to a project or user group
  • - - A user has been assigned a task or workflow activity
  • - - Tasks, workflows or workflow activities are not performed on time
  • - - Workflow completed
  • Notifications are displayed in a personal working environment or sent by e-mail

Forms

  • Creating form views on the basis of form templates
  • Application of form in the Livelink workflow
  • Creating, filling in and viewing electronic forms via the web browser

Classifications

  • Adding classification characteristics of documents
  • Search according to classifications
Livelink

Projects

  • Creating the project working environment
  • Assigning roles (Co-ordinator, Member, Guest)
  • Delegating tasks, conducting discussions, sharing the news on the project
  • Adding sub-projects


For more information, see www.opentext.com.


To ensure that products meet the requirements set out in the legislation of the Republic of Estonia and international standards, MicroLink has realized the following modules:
  • ML LL Localization – Livelink in Estonian
  • ML Registration Module – Registration of documents according to the standard procedure
  • ML Digital Signature Law – Digital signing of documents pursuant to the Digital Signature Law
  • ML Availability Interface – Documents can be made available to the public on the company website
  • ML File/Series Module – Case-based management of information
  • ML EDI Interface – Exchanging documents with other institutions through a document interchange centre
  • ML Forms2doc – Creating .pdf or .rtf documents from the Livelink Form
  • ML Workflow History View Module – Displaying the history of a document during the procedure
  • ML Universal Interface – A universal module for interfacing Livelink with other information systems
  • ML Tools – programs facilitating the implementation and use of Livelink

Our Team

Ulvi Jõgioja - valdkonnajuhtOur Livelink consultants are highly experienced in document management implementation and have extensive knowledge of Document Management and Quality Management.

The team consists of 9 consultants whose everyday duties include the implementation, support and development of the OpenText Livelink product.

Ulvi Jõgioja - Livelink Area Manager
Väino Kägu – Project Manager/analyst
Pille Vestung – Project Manager, Software and Document Management Consultant
Külli Kool – Project Manager, Software and Document Management Consultant
Keit Kivisild - Software Architect/Developer
Eduard Pajumägi – Software Developer; Technical Consultant; Training Specialist
Raul Reiska - Software Developer; Technical Consultant; Training Specialist
Ernest Viira - Software Technical Consultant
Marko Kurm - Software Developer, Technical Consultant

NB!

  • Our team includes three Certified OpenText Livelink Administrators, two Certified OpenText Livelink Consultants and a Certified OpenText Livelink Developer.
  • In 2007, Microlink Estonia was awarded the title of the Best Partner of the Central and Eastern Europe.
We cooperate with the best specialists of database systems and operating systems from the other departments of Microlink Estonia.

Our Customers





Our Customers



Our Livelink Team have experience with the implementation of software and information management solutions in some of the biggest companies and public sector organizations in Estonia.



Current Projects:







The Bank of Estonia has been using Livelink software since 1998. The current project involves the implementation of a complex solution of correspondence workflow. It is a substantial process consisting of numerous sub-activities, the aim of which is to create a complex solution that would combine the contents of correspondence with the management of a business process. The aim is to create a secure, transparent, user-friendly digital environment for the automation of correspondence content and business process management.
Estonian Tax and Customs Board

The Board has been using Livelink software since the beginning of 2008. Within the framework of the current implementation project, also Tax and Customs Centres will be included in the shared document management system from the beginning of 2009.

Some of the main features of the current project include:
The creation of an interface for making documents available to public
The creation of a Livelink interface including the registry of taxable persons
The automation of the working process of the Training Directive





 
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