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Management of IT Services |
Each service, process and infrastructure component has its life cycle. Management of IT Services deals with the whole life cycle of a service, from strategy and design to running and upgrading the service.
By employing good practice, the provider of the service can create an effective system of service management. Good practice can have several resources, such as public frameworks (ITIL, COBIT and CMMI), standards (ISO/IEC 20000 and ISO 9000) and experience of organizations. MicroLink employs the ITIL methods and years of experience in the management of IT services.
We offer: - Consulting;
- Training;
- Conducting implementation projects;
- Application software to support the management of services.
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Business solutions 
