HP OpenView ServiceDesk is software for running ITIL-based IT management processes.HP OpenView ServiceDesk helps to automate IT infrastructure processes to monitor IT quality and efficiency in business-critical IT services according to the agreed service levels. ServiceDesk helps to:- Enhance service quality;
- Save time spent on problem solving;
- Prevent problems;
- Reduce risks connected with IT infrastructure;
- Manage complex processes.
ServiceDesk can be customized according to the procedures of the company’s IT department and integrated with other software applications. Past Projects- Playtech (administration and consulting);
- Hansabank (ServiceDesk development, ServiceDesk and TietoEnator ARS XML interface);
- Tallinn City Office (ServiceDesk development).
IT Consulting
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Business solutions 
